Terms of Service for Peace Valley Ventures Private Limited
Last Updated: 16th April 2026
These Terms of Service ("Terms") apply to your access and use of the Peace Valley Ventures Private Limited platform ("Platform"), owned and operated by Peace Valley Ventures Private Limited, a non-individual SEBI Registered Investment Advisor (RIA) (Registration Number: INA000021012), with a registered address at Z-188, First Floor, Naraina Industrial Area, Phase-1, New Delhi-110028. The Platform operates under the domain 'Turtle Finance' - https://www.turtlefinance.in
By accessing or using this Platform and its services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
1. Who We Are
Peace Valley Ventures Private Limited is a platform that helps individuals access licensed financial advisors, including SEBI-registered investment advisors (RIAs), CAs, insurance advisors, and legal professionals. The platform also provides financial education content and facilitates appointments or subscriptions for advice. Peace Valley Ventures Private Limited does **not** provide distribution or execution services and is not affiliated with any mutual fund, insurance, or broking entity.
2. Eligibility
You must be at least 18 years of age and legally competent to use our services. By using the platform, you represent and warrant that you meet these eligibility requirements.
3. Nature of Services
* The advice provided on the platform is from qualified professionals and is **non-binding** on Peace Valley Ventures Private Limited.
* Peace Valley Ventures Pvt. Ltd. provides fee-only, non-commissioned advice under its RIA license.
* No client relationship is formed merely by browsing or interacting with the website. A formal engagement letter or service agreement is required for advisory services.
4. Platform Usage and Conduct
By using the platform, you agree:
* To provide accurate and up-to-date information.
* Not to misuse or disrupt the platform, use bots, reverse engineer, or copy any content.
* To use the services in compliance with all applicable Indian laws, including SEBI regulations.
5. Payments and Refunds
* All fees are transparently disclosed before engagement.
* Payment is to be made in Indian Rupees (INR) or other currencies as made available through supported international payment gateways.
* Currency exchange rates and any foreign transaction fees are determined by your card issuer or payment provider and are not controlled by Peace Valley Ventures Private Limited.
* Refunds are processed only for cancellations **before** a consultation or service is delivered. No refunds post-delivery.
* Email us at talk@turtlefinance.in for refund requests.
6. Data Privacy
We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
7. Intellectual Property
All content on the website, including text, graphics, logos, and software, is the property of Peace Valley Ventures Pvt. Ltd. or licensed to it. Users are not permitted to copy, reproduce, or distribute any content without written permission.
8. Suspension and Termination
Peace Valley Ventures Private Limited reserves the right to suspend or terminate your access to the Platform if:
* You violate these Terms.
* Your activity is harmful to the Platform or other users.
* Required by law or regulatory authority.
You may also delete your account by writing to us at [talk@turtlefinance.in](mailto:talk@turtlefinance.in).
9. Disclaimer
* Peace Valley Ventures Pvt. Ltd. does not offer any guarantees on investment returns.
* The content is for educational and informational purposes only and should not be construed as personalized investment advice unless formally engaged.
10. Use of Artificial Intelligence
Peace Valley Ventures Pvt. Ltd. uses custom AI tools to support its internal operations. This includes summarising client call transcripts, generating pre-call research, and assisting advisors with internal tasks.
What this means for you:
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AI tools do not receive your personal or financial information in identifiable form. Data is anonymised before it is processed.
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AI does not make financial decisions or generate investment advice. Every AI-assisted output is reviewed by a qualified human advisor before use.
We reserve the right to update or change the AI tools we use as part of our operations. Any material change in how AI affects your data will be reflected in our Privacy Policy.
11. Grievance Redressal
In accordance with the Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020, the grievance officer is:
Name: Mukund Lahoty
Email: talk@turtlefinance.in
Complaints will be acknowledged within 48 hours and resolved within 30 days.
12. Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.
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Disclaimer: The website content is for general informational purposes only and does not constitute legal, tax, or investment advice.